Handoff Notes After Discovery

Analysis work often fails between the interview room and the backlog. Facts blur into opinions. Open questions disappear. The next person restarts clarification from zero.

We teach a three-part note: attributed facts, labeled interpretations, and open questions with owners and dates. Ending a session without the decision log is how rework begins.

Teams who adopt this habit in Ho Chi Minh City report fewer surprise constraints after build starts—especially when operations sit between regional systems and local process.

Try writing the decision log first on your next call. Gaps surface while the stakeholder is still in the room.